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You are frustrated that your productive time is lost with constant firefighting & escalations
You are worried that your team is not ready to take ownership & responsibility
You are anxious about missing deadlines & poor customer experience
You are annoyed supervising your team everyday
You are feeling lost & not knowing whether you are on the right track
You are stressed about Revenue GOALS not getting accomplished
Lots of time available to focus on growth related activities
Accountable and responsible team
Deliverables get done on time and positive client testimonials pour in
Being in complete control of all activities happening in business
Achieving Revenue & Profit Goals with ease
Mr.Suresh an Entrepreneur dealing with turnkey projects was facing challenges like
Daily client escalations.
Improper manpower management.
Irresponsible team members.
No reporting and lots of stress with no time to work on growing business.
We redesigned the Sales & delivery processes.
Started process of capturing critical data like leads, sales done, project planning dashboards, complaints received etc.
Roles of team members got clearer with the redesigned processes.
Started weekly review meetings to measure progress.
In 4 months of our intervention, escalations reduced to Zero.
Team performance improved drastically and they started taking accountability.
Stress on Mr.Suresh was reduced and he had the time for business growth and analytics.
Clarity is power !! Get a FREE assessment done through us to evaluate the strengths and weakness of your Business Operations and get a report with “3 Immediate Action Steps” you need to take to overcome your current challenges and accelerate to the next level.
We help you implement the “3 Immediate Action Steps” using simple, proven strategies and practical tools of the BOS framework. We meet you every week for a 90 minutes session for 3 months making implementation simple and smooth so that you get the desired results easily & quickly.
This is a year long program where we help you put your business on AUTO PILOT. We work closely with your team, evaluate & redesign all your core processes, evaluate your team’s performance, set priorities and resolve any issues that might hamper progress. Your team experiences measurable growth and improvement month on month as the implementation of BOS framework continues.
Process Craft Consultants is a Business Process Consulting firm with a simple mission to :
Help Indian SME Entrepreneurs run their business in a much more organised way to achieve their Goals easily.
Most SME businesses are very people dependent organisations. Processes and systems get built by people based on their sheer experience. While the intentions are noble, limited understanding leads to several challenges.
By redefining systems & processes and improving team performance, businesses can fulfil their business objectives and achieve significant growth faster.
Process Craft Consultants
71 Florence, Wadhwa Courtyard, Pokhran Road no.2, Thane (West) – 400 610